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Outlook 2016 Training from ICC Teleservices

Duration 24(Hrs)

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Outlook 2016 - Part 1

COURSE OUTLINE

1 - GETTING STARTED WITH OUTLOOK 2016
  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help
2 - FORMATTING MESSAGES
  • Topic A: Add Message Recipients
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
3 - WORKING WITH ATTACHMENTS AND ILLUSTRATIONS
  • Topic A: Attach Files and Items
  • Topic B: Add Illustrations to Messages
  • Topic C: Manage Automatic Message Content
4 - CUSTOMIZING MESSAGE OPTIONS
  • Topic A: Customize Reading Options
  • Topic B: Track Messages
  • Topic C: Recall and Resend Messages
5 - ORGANIZING MESSAGES
  • Topic A: Mark Messages
  • Topic B: Organize Messages Using Folders
6 - MANAGING YOUR CONTACTS
  • Topic A: Create and Edit Contacts
  • Topic B: View and Print Contacts
7 - WORKING WITH THE CALENDAR
  • Topic A: View the Calendar
  • Topic B: Create Appointments
  • Topic C: Schedule Meetings
  • Topic D: Print the Calendar
8 - WORKING WITH TASKS AND NOTES
  • Topic A: Create Tasks
  • Topic B: Create Notes

Outlook 2016 - Part 2

COURSE OUTLINE

1 - MODIFYING MESSAGES AND SETTING GLOBAL OPTIONS
  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Settings and Options
  • Topic C: Configure Global Outlook Options
  • Topic D: Customize the Outlook Interface
2 - ORGANIZING, SEARCHING, AND MANAGING MESSAGES
  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items
3 - MANAGING YOUR MAILBOX
  • Topic A: Use the Junk E-Mail Filter to Manage Messages
  • Topic B: Manage Your Mailbox
4 - AUTOMATING MESSAGE MANAGEMENT
  • Topic A: Use Automatic Replies
  • Topic B: Use the Rules Wizard to Organize Messages
  • Topic C: Create and Use Quick Steps
5 - WORKING WITH CALENDAR SETTINGS
  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses
6 - MANAGING CONTACTS
  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts
7 - MANAGING ACTIVITIES BY USING TASKS
  • Topic A: Assign and Manage Tasks
8 - SHARING WORKSPACES WITH OTHERS
  • Topic A: Delegate Access to Outlook Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts
9 - MANAGING OUTLOOK DATA FILES
  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Back Up Outlook Items
  • Topic C: Change Data File Settings

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